Syscom Business Technologies Client Support Center
The Syscom IT team is on standby to tackle any tech issues you encounter. To expedite your support experience and ensure you receive the attention you deserve, kindly follow the guide provided to submit your request through the designated channels. This ensures prompt and efficient resolution of your concerns.
To request a support ticket:
Find the green IT Support Icon on your desktop and submit a support ticket. For detailed instructions, please see the video below.
In the event that your ticket requires urgent attention, after using the ticketing system, please call us at 866-748-1411 and request escalation of your ticket.
If you are unable to access your workstation or do not have access to the internet, please call us at 866-748-1411 and we will create a ticket on your behalf.
Please note that we will still accept support requests via email, should you be unable to access the other options.
Please be sure to include a detailed description of the issue, the company name, company email and phone numbers where you can be reached. We do request that you refrain from directly contacting your support engineer as they may not respond for a variety of reasons, including working on an existing issue or being out of office.
