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Using Technology to Enhance Customer Loyalty Programs

How connected is your business? Have you gone so far as to implement the latest technology into your point of sale, marketing efforts, or customer loyalty programs? If not, you’re missing a ...

Zoom Introduces Post-Quantum End-to-End Encryption

Zoom Introduces Post-Quantum End-to-End Encryption The security features of Zoom are getting a big boost. Post-quantum end-to-end encryption (E2EE) is now available in Zoom Meetings. This new encryption standard will soon be ...

Building a Mobile App for Your Business: Is It Worth It?

Some business owners obsess over the Google algorithm, appeasing it with keywords, clear and concise website layouts, and more. These factors are crucial for ranking highly on SERPs so searchers find that ...

Microsoft Outage: Impact on Business Services

On May 23, 2024, a Microsoft outage caused widespread disruption to several popular services. These include Bing, Microsoft’s Copilot programming assistant, ChatGPT’s internet search, and DuckDuckGo. The outage began around 3 AM ...

Protecting Your Business from Malvertising

Your business operates in a very different space to a few decades back. Before, everyone threw around ideas for cold calls and advertising gimmicks at in-person meetings. Today, business owners and employees ...

The Silent Danger: A Powerful Lesson For Every Business From This $1.6 Billion Ransomware Attack

In recent months, the alarming cybersecurity breach at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling reality: cyberthreats ...

Automating Routine Tasks With AI

The explosive growth of artificial intelligence has many business owners looking to leverage the technology. One of the best ways to maintain operational efficiency and support greater productivity is to begin automating ...

How Video Conferencing Technology Is Transforming Meetings

Your small business experience might include those popular business conferences, which, at one point, solely used computers and projectors to display charts and graphs as the speaker discussed company statistics or goals. ...

New Ransomware Could Pose a Threat to Businesses

In recent months, cybersecurity researchers have found that a new ransomware strain has been affecting certain businesses using Windows desktops and devices that are still relying on old operating systems. Below, we’ll ...

Reducing Downtime With Predictive Maintenance

When your business experiences an equipment failure, the ripple effects can be widespread and costly. Just a few hours of unplanned downtime can push projects off schedule, interrupt customer service functions, slow ...

About Syscom

Syscom Business Technologies has been an Expert IT Resource for Michigan and Pennsylvania Small Businesses Since 1978. When it comes to our strategy, we keep it pretty simple - we put our clients first.